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Making society complaint free is the important goal for every society. Complaints are work like bridge for housing society management committee and society members. Complaint management is very easy task when you have right tool. 

Society notebook helps you to manage different types of  complaints and services group wise. Help desk and broadcast feature notify the progress and provide action taken on complaint and service request with attach photos and comments. 

The steps of complaint or service in the SnB App – Apartment and Community Management Software:
1. Tap on help desk button on home screen
2. Select complaint or service option on help desk screen and click on add
3. Select complaint or service on select help desk screen
4. Add complaint/service details and click on submit

We all are busy with our schedules so one has enough time to go personally and book required facility. Book your facility online at any time from anywhere. Calendar feature of society notebook help you to make your booking hassle free.  

No need to maintain booking register to track your booking and it’s dates. Society Notebook App manages available dates of premises, provide online booking service, auto calculate charges and also pay booking charges online. 

Book your Facility/Event in following way:
1. On home screen – Tap on calendar button
2. Calendar screen – Select Book facility or event
3. Select facility that you want to book, enter details and Time (Enter events details like event title, Date time, select event location and Amount )
4. Click on save button

Digital invoice are good option now a days as you will not need to pay for paper.  It is easy and save money and time both. It’s always better to GO PAPERLESS by using digital invoice and receipts.

Tracking payment history is not difficult task. You can generate maintenance invoice of any date at any time. Generate your maintenance payment receipt and invoice of any date from anywhere you want for personal accounting.  

How to download invoice:
1. On society notebook application home screen tap on menu icon (Three line given on left corner)
2. Select Transaction option from left drawer
3. Click on download invoice option given on transaction history screen.
4. Download is completed.

To download receipt:
1. Tap on menu icon on home screen
2. Select Transaction option from left drawer
3. Click on payment history option on transactions screen
4. Click on download receipt option given on payment history screen