How to digitally handle resident complaints in society/apartment
In today’s modern generation society size increases day by day and there is need to be proper management. The members of the society faces some issues in their daily routine related to the society like water issue, parking, lift etc. If society don’t have property manager then it will be difficult to handle the issues or complaints of the society members.
The society management can solve all the complaints of their society members. But society management doesn’t have the management software then it will be difficult and time consuming, if they are doing it manually. And they have to maintain all complaints or issues manually into the register.
If society management working with the help of system software, it will be easy and simple to handle all complaints of the society members.
SnB application provides solution related to complaints or issues of society resident.
“How SnB handles the complaints”
Every society member is registered with the application. Therefore, any member can raise the complaint.
SnB provides facility to assign complaint roles to the members of the society like lift issue, payment issue, parking issue etc .
If any user have the complaint then he or she raise the complaint in SnB . And they will receive progress of complaint in there mobile phone through notification.
User can also raise the complaint with the attachment of proof of the issue or complaint.
SnB also provides status of the complaint like it is in- process, resolved etc.
Management can get reports related with the every complaint.